General Information

Abstracts
More than 1,100 abstracts will be presented during the poster and video sessions in London. The EAU17 Abstracts CD is available for all congress delegates in the Exhibition Hall at Booth F26 and the EAU17 Posters DVD is inserted in all congress bags.
All abstracts and posters are also available online at www.eau17.org and through the congress App for EAU members and congress delegates as of Friday 24 March 2017.

Access to the Session Rooms
Only congress delegates, with a valid badge, have access to session rooms. Seating is regulated on a first-come, first-served basis. We recommend delegates to go to the session room well in advance. Due to safety regulations, the organisers will close the session room when all seats are taken. It is not allowed to stand in the aisles of the rooms.

App: Your smart congress companion
With the EAU Events App you have instant access to the most important information of the 32nd Annual EAU Congress via your smartphone. You will be able to browse the complete scientific programme by day, topic, speaker and create your own personal programme thanks to the planner. You can easily find the rooms and exhibitor booths on the floor plans and will receive daily news. In your personal congress bag you can save all relevant information, which you can email after the congress so you can easily review all scientific content at a later stage. You do not need constant internet access and can use the App offline.

Award Gallery
At the EAU Award Gallery located in the North Hall (Level 1), you will find a complete overview of all awards that are handed out by the EAU during this congress. It also features information on past winners of the most prestigious EAU prizes. The EAU Award Gallery provides a great opportunity to take in all the important developments and breakthroughs in recent years.

Badge Tracking System
Congress delegates have a QR code on their badge which enables them to leave their contact details with exhibitors in a quick and easy way. The QR code will also be scanned at the entrance of the session rooms to gather CME and statistical information. EAU bears no responsibility for data scanned by third-parties.

Bank and Exchange
The national currency in the United Kingdom is the Pound (£). There is a Travelex ATM at the Boulevard near the Registration Area (Level 1) for retrieving Pounds. The Business Centre (Level 0) has a Bureau de Change for changing foreign currencies to Pounds. A Currency Exchange Corporation for exchanging over 60 currencies is located 5 minutes walking outside the West Entrance at 21 Western Gateway, London. Alternatively, there are banks available at Canary Wharf.

Best Posters & Videos
The two best posters of each poster session can be viewed at the e-Poster Area (accessible during congress hours in the North Hall on Level 1) and through the congress website as of 24 March 2017.

Posters & Videos: The Prize Winners
The award-winning Poster and Video abstract presenters will give special stage presentations in the e-Poster area on:
Sunday, 26 March 11.00-12.00
Monday, 27 March 11.00-11.45

Do not miss out on this opportunity to Meet & Greet the presenters and discuss your queries in a more informal setting.

Business Centre
There is a business centre on level 0, near the stairs next to entrance N4/S4 which sells a range of stationery items and has copy and print facilities as well as computers with internet access. For more information on copy and print shops near the congress centre, please go to the EAU Info Desk at the East Entrance (Level 1).

Certificate of Attendance
A Certificate of Attendance for the 32nd Annual EAU Congress will be available on this website to print as of Wednesday 29 March 2017.
Login with the numbers (without *) under the barcode on your congress badge and complete the questionnaire to retrieve your personalised Certificate of Attendance.

Cloakroom / Luggage
The cloakrooms are located at the East Entrance (Level 0) and in the Registration Area (Level 1) and open during congress hours. Please be sure to collect all personal belongings at the end of each day. Do not leave any bags unattended.

CME Accreditation
A list of CME accreditation points granted by various national urological societies and the European Board of Urology will be available in the programme book and on this website.

Congress Bag
Delegats can collect a congress bag in the Registration Area (Level 1).

Congress Newsletter: European Urology Today Special Edition
Special daily congress newsletters will be distributed at various locations in the congress centre on Saturday, Sunday and Monday.
The newsletters feature on-site interviews and background information on sessions and all other relevant subjects. The newsletters will also be available online at www.eau17.org during and after the congress.

e-Poster Area
e-Posters are a medium to translate science to the congress delegates. e-Posters explain the science in a new way: They can include oral explanations, videos, additional statistics, PowerPoint presentations etc.

The added value of the e-Poster format will make this a more immersive and interactive experience. In addition to the Abstract Poster Sessions, where data will be presented by the authors themselves, all e-Posters will be made available at the e-Poster Area in the North Hall (Level 1).

EAU Booth
The EAU Booth in the Exhibition Hall (Booth G50) consists of the EAU Membership Corner, EBU Corner, EU-ACME Corner, EAUN Information Counter, Patient Information Corner, Young Urologists Corner, European Urological Scholarship Programme Corner, EAU Copenhagen 2018 Information Corner, the Research Foundation Corner and the EAU Historical Exhibition. There is also information on European Urology and on other EAU publications.

The EAU Membership Corner provides information on membership status and membership benefits. Non-members are welcome to visit the EAU Booth for further information and to apply for EAU Membership.

EAU Education Office – European School of Urology (ESU)
The European School of Urology (ESU), working with European faculties, aims to provide high quality international educational courses in urology. Visit the ESU Booth in the Capital Hall (Level 3).

EAU Patient Information
EAU Patient Information is the trusted portal for patients and urologists, offering evidence-based information on diagnostics, treatments and patient support. Delegates are welcome to visit the EAU Patient Information Corner for a presentation of animated videos on surgical procedures developed for patients. The EAU Patient Information Corner is located next to the EAU Booth (Booth G50 in the Exhibition Hall on Level 1).

EAU Policy on Live Surgery
The EAU established an official policy on Live Surgery Events, offering organising centres a clear framework within which to plan and perform live surgeries. It outlines a set of guidelines in which the overriding principle is that patient safety must take priority over all other considerations in the conduct of live surgery. Read more.

EAU Research Foundation
The EAU Central Research Office initiates and coordinates, as well as refines investigator initiated and other clinical research protocols. It also acts to facilitate all aspects of clinical research and expand the current network of active research centres and investigators – basic and clinical – both within the EAU member states and its international affiliates. The office coordinates clinical and translational research in close liaison with the EAU Research Foundation.

The EAU Research Foundation can be visited at the EAU Booth (booth G50 in the Exhibition Hall on Level 1).

Electricity
Electricity supply in London is 240V AC and the frequency is 50 Hz.   The United Kingdom uses a special Type G socket with 3 pins (BS-1363).
Please be aware that delegates from the USA will require a voltage converter. Delegates from outside of the United Kingdom will require a plug adapter.

Emergency Phone Number
In case of an emergency please contact a security guard immediately or call the following phone number:
Medical, Fire, Security, Unattended packages 4444

Telephones have been installed at key locations throughout the centre i.e. Hall Entrances, Exits and Stairwells. From an external line please call +44 (0)20 7069 4444.

EU-ACME
Information on the EU-ACME programme, CME/CPD credits, membership status & benefits, accredited CME activities and national CME credits systems can be obtained at the EU-ACME information desk at the EAU Booth (booth G50 in the Exhibition Hall on Level 1).

European Association of Urology Nurses (EAUN)
The 18th International EAUN Meeting will be held in London, 25-27 March 2017, in conjunction with the 32nd Annual EAU Congress. This unique three day meeting provides the ultimate opportunity to interact with leading urology nursing and medical professionals and to find inspiration for advanced nursing practice to take forward in your own work environment.

The scientific programme will bring together the latest developments in research as well as best practice and current clinical guidelines, through interactive sessions and (state-of-the-art) lectures, providing an opportunity to discuss and share your important clinical experiences and practice. Click here for the EAUN programme or download the “EAU Events” App from the Play Store (Android) or App Store (iOS).

EAUN Information Counter
Information on the EAUN activities (fellowships, courses, guidelines) and EAUN membership can be obtained at the EAUN information counter at the EAU Booth (booth G50

European Board of Urology (EBU)
The European Board of Urology (EBU) is a section of the UEMS (European Union of Medical Specialists) and responsible for regulatory matters.
Visit the EBU Corner at the EAU Booth (booth G50 in the Exhibition Hall on Level 1) to obtain more information on EBU’s core activities:
• European Board Examinations in Urology (FEBU) and Assessments
• Certification of Residency Training Programmes in Urology, EBU-EAU Host centres, Sub-Specialty  Centres
• Medbook® for EBU

European Urology & EU Focus
European Urology, ‘The Platinum Journal’, published continuously since 1975, is an international peer reviewed journal devoted to urology and related sciences and is published monthly. European Urology is the official journal of the European Association of Urology (EAU), a scientific society with more than 15,000 members from 130+ countries worldwide. European Urology is available both in print and online and reaches over 20,000 readers. The Editor-in- Chief of European Urology is Professor James Catto. European Urology’s 2015 impact factor is 14.976.

Come see European Urology for yourself – visit either the European Urology (booth B02) or the EAU Booth (booth G50) in the Exhibition Hall on Level 1.

European Urology Focus (EU Focus) is a sister journal to European Urology and the second official publication of the European Association of Urology (EAU). EU Focus will be published 6 times per year in an electronic format. Each issue will include a series of invited, thematic reviews, together with original reports, correspondence and introductory editorials on a wide range of urological issues such as oncology, functional urology, reconstructive urology, laparoscopy,  robotic surgery, endourology, female urology, andrology, paediatric urology and sexual medicine. An official ISI Thompson Impact Factor for EU Focus will be listed in 2017.

Exhibition
The EAU Exhibition is one of the premier events worldwide for showcasing new and established products as well as cutting-edge medical technology. The floorplan and list of exhibitors are included in the Programme-at-a-Glance that is available during the congress.
High-profile companies as well as small innovative businesses join the exhibition – offering insights and opening the doors onto the world of modern urology. The exhibition is open to technical equipment manufacturers, pharmaceutical companies and scientific publishers. In the exhibition you can also find a Catering Point (A53), the EAU Booth (G50), the EAU Video Library (J50), the European Urology booth (B02), the Charge & Connect Area (C50), the Innovation in Education Square and the ESU Hands-on Training Rooms.

Exhibition Hours:
Saturday 25 March 09.15 – 18.15 hrs
Sunday 26 March 09.15 – 18.15 hrs
Monday 27 March 09.15 – 18.15 hrs

First Aid
There is a medical unit present for first aid at the ExCeL Boulevard Level 1, indicated on the directional signs with the first aid symbol (+). In the event of a medical emergency dial internal telephone number 4444. From an external line, please call +44 (0)20 7069 4444.

Food & Beverage
At the following coffee corners you may enjoy coffee, tea, snacks and/or pastries:
• Costa Coffee – ExCeL Boulevard, Level 1 (located between entrances S14/15 & N14/15)
• E16 – ExCeL Boulevard, Level 1 (next to Registration Area)
• Coffee Corner in the Exhibition Hall – Booth A53

There are many restaurants located at the ExCeL Boulevard (Level 1) where you may enjoy a coffee, snack and/or lunch. Examples of the available restaurants are: Subway, Bagel factory, Prime Burger, Chozen Noodle, Viva Burrito & many more.

If you are looking for an ideal communication point to have lunch, the Bridge Restaurant (located on the ExCeL Boulevard between entrances S13 & N13) will suit you best. You also have the possibility to purchase small snacks and drinks in the Whistle Stop supermarket (located in front of entrance S5 on the ExCeL Boulevard).

Guidelines
EAU Extended Guidelines
EAU members can collect a copy of the EAU Extended Urological Guidelines 2017, free of charge, at the EAU Booth (booth G50 in the Exhibition Hall on level 1). This publication is also sold to non-EAU members.

EAU Pocket Guidelines
EAU members can collect a copy of the EAU Pocket Guidelines 2017, free of charge at the EAU booth in the Exhibition Hall. This publication is also available for purchase by non-EAU members at the EAU Booth (booth G50 in the Exhibition Hall on Level 1).

Historical Exhibition
The EAU History Office is presenting an historical exhibit on “British Pioneers of European Urology” (booth G50 in the Exhibition Hall on Level 1).

History Annual EAU Congress
The EAU Congress history website, launched as part of the celebration of last years 30th Anniversary Congress, can still be viewed here.
Thirty EAU Congresses, going back to the very first in 1972, are included in the interactive overview which can also be viewed at the EAU17 App and on this website.

Hotel Accommodation
The company K.I.T. Group has been contracted to handle the hotel accommodation for congress participants.
Click here for more information about booking a hotel via K.I.T Group.
K.I.T. staff will be available during the congress at the Hotel Desk in the Registration Area (Level 1).

Insurance
The organisers do not accept responsibility for any personal damage. Participants are strongly recommended to arrange their own personal insurance.

Language
All presentations during EAU17 will be conducted in English, the official language of the EAU. The plenary sessions will be translated to Spanish and French.

London Information
Information on London will be available at the London Information Desk in the Registration Area (Level 1).

Lost and Found
Found items should be returned to the EAU Info Desk at Level 1 at the East Entrance. If you lose or find something, please report to this desk for assistance.

Media Policy
Registered press representatives may attend all scientific sessions. Photographing during sessions is allowed for personal and non-commercial use only, i.e. photos cannot be published or reproduced in any way.

Outside of the scientific sessions, you need written permission by the EAU for photography, filming and interviews at any location within the congress venue. Video recording of the congress or during the sessions is subject to authorisation by the EAU Press Office. A written request must be submitted prior to the congress via press@uroweb.org or can be submitted on-site at the EAU Press Centre (London Suite, Level 0).

Requests will be approved on a case-by-case basis. Filming crews will have to be accompanied by a representative of the EAU Press Office.

Meet the Speakers 
Delegates are able to Meet the Speakers of the Plenary sessions immediately at the end of the plenary sessions in the foyers of the eURO Auditorium (Level 0) and Room Copenhagen (North Hall, Level 1). Do not miss this opportunity to meet and greet the speakers and to consult them for any questions you may have.

Mobile Phones
The sound and camera flash of mobile phones must be switched off during all sessions.

Opening Ceremony and Awards
Participants and exhibitors attending the congress are welcome to attend the official Opening Ceremony on Friday, 24 March 2017, between 18.00 and 19.30 hrs. in the eURO Auditorium (Level 0). During the Opening Ceremony the following EAU Awards will be delivered: Willy Gregoir Medal, Frans Debruyne Life Time Achievement Award, Crystal Matula Award, Hans Marberger Award, Innovators in Urology Award, Prostate Cancer Research Award 2017, announcement New Honorary Members 2017. Click here for details on the EAU Awards.

The Opening Ceremony will be closed with a Networking Reception accessible for all congress participants.

PosterSessionOnline Service
Poster presenters who created their posters for EAU17 through the “EAU PosterSessionOnline Service”, can collect their posters at the Speaker Service Centre (Registration Area, Level 1).

Prayer Room
Special rooms dedicated to prayer are located between Entrances S8-S9 on the ExCel Boulevard (Level 1).

Presentation Training Centre
Mr. Paul Casella (Iowa, USA) gives Individual Presentation Skills Training Sessions to help improve presentation and delivery skills. The one-on-one half hour sessions are free of charge and available to all speakers. Appointments for this very popular training session should be made at the Press Centre, London Suite (Level 0).

Press Centre
Journalists and medical/science writers can obtain free registration to the congress. Journalists receive a press pack, to be collected at the EAU Press Centre (London suite, Level 0). All press are invited to report to the EAU Press Centre to obtain the assistance and information they require. Internet access, printer and photocopier are provided.

Resource Centre
All of the congress’ scientific content, including abstracts, (e-)posters, videos and webcasts will be available in the Resource Centre.
Content is constantly updated over the course of the congress and afterwards. Watch scientific sessions you may have missed, or re-read the data of the latest research. You have access to the Resource Centre with your congress registration login (MyEAU), your EAU member login (MyEAU) or with the number under the barcode on your congress badge (type the number without the *).

Restaurant Reservations
The London cuisine is characterised by its international allure. For restaurant suggestions, kindly visit the London Information Desk in the Registration Area (Level 1). They also offer advice and discounts on a fine selection of restaurants.

Security and Safety
The safety of all congress attendees is of utmost importance to the EAU. ExCeL London and the EAU have taken security precautions to ensure the maximum possible safety for all EAU17 participants. All bags may be subject to inspection. Do not leave any bags unattended at any time.

Smoking Policy
The 32nd Annual EAU Congress and the concomitant exhibition have been designated as non-smoking events throughout the entire venue (the use of e-cigarettes is also not allowed), including all meeting halls, functions, registration and catering areas. All the participants are kindly requested to respect the non-smoking policy.

Social Media
We are using social media at the congress to encourage an open discussion on urology science and experiences at the congress. EAU congress speakers, opinion leaders, delegates and media share their ideas, commentary and photos on Facebook and Twitter. You can follow the EAU on Facebook via www.facebook.com/eaupage and on Twitter via @uroweb. Use #EAU17 to discuss the Congress, and join the conversation!

Social Media Helpdesk
For basic inquiries, please visit the walk-in Social Media Helpdesk at the Boulevard (Level 1) in front of the Registration Area.
The EAU Community Manager will answer basic questions, assist in creating social media accounts, and help post on various platforms from 11.00 to 13.00 hrs on 25 to 27 March. No registration necessary. This service is for free.

Speaker Service Centre
The Speaker Service Centre is located in the Registration Area (Level 1).

Taxi
More than 20,000 licensed black cabs can be hailed on the street, for metered fares, or pre-booked at fixed rates.
There are taxi standpoints at all airports, in the city centre and at the East Entrance of ExCeL. It is best advised to go to the taxi ranks outside the ExCeL entrance to get a taxi, alternatively the staff at ExCeL Info Desk (East Entrance, Level 1) can book a taxi if required.

Taking an Uber is an alternative as well. You can order a ride via the Uber App, downloadable via Play Store (Android) and App Store (iOS) .

Transportation Pass
For transportation information please go to the London Information Desk (Registration Area, Level 1).

If you wish to charge your Oyster Card or require other specific assistance, please proceed to the ExCeL staff on the DLR platform of Prince Regent station. For more information on travelling in London please click here.

Upcoming Meetings
Posters and other information on upcoming meetings can be displayed in the “Upcoming Meetings” promotion area (Booth L20, Exhibition Hall, Level 1). It is strictly forbidden to put up promotional material at any other location in the building.

Video Library
The EAU Video Library is located in the Exhibition Hall on Level 1 (Booth J50). A wide choice of EAU videos, including all videos presented in London and at previous EAU Congresses, can be viewed on individual monitors. All videos can be copied to a DVD which can be collected during exhibition hours, a service that is provided free of charge to all congress delegates. On Tuesday, 28 March DVD’s can be collected in the Registration Area (Level 1) at the “Support Desk”.

Webcasts
Many sessions will be webcasted at this website. The webcasted sessions are indicated with a special logo in the synopsis of the programme book and will be online within several hours after the session. The webcasts have not been edited and are exactly as presented. The statements and the opinions featured in the webcasts are solely those of the individual presenters and not of the EAU. Webcasts are not accredited and no CME credits can be obtained by watching the webcasts.

WiFi / Charge & Connect Area
Free wireless internet is available in all areas and session rooms except for the exhibition area. Please connect to the ‘’EAU17’’ network, after which you will be prompted to fill in the password ‘london17’ and accept the terms and conditions.

A special “Charge & Connect Area” with sitting areas, work stations and power outlets is available at booth C50 in the Exhibition Hall (Level 1).